Repair Questions, Answered
Jewelry & Watch Repair FAQ
Everything Metro Detroit customers ask us about jewelry and watch repair — turnaround, pricing, materials, and what we do (and don't) service.
Most plain bands and simple solitaires are completed in 30–60 minutes while you wait at Macomb Mall. Eternity bands and rings with delicate channel-set stones typically take 2–5 business days.
Simple chain repairs at HA Jewelers start at $35. Sterling silver, gold-filled, and most 10k–18k gold chain repairs fall in this range. Heavy chains and multi-point breaks are quoted in writing before any work.
Yes — every day. We repair 10k, 14k, 18k, and 22k gold chains in yellow, white, and rose. We match solder to the karat so the repair is invisible.
Yes. We repair sterling silver chains, bracelets, rings, and pendants. We also polish, re-rhodium when needed, and ultrasonically clean every silver piece we touch.
Yes. HA Jewelers stocks diamonds, moissanite, and CZ in standard melee sizes and sources matched center stones from trusted suppliers. We match by size, cut, color, and clarity so the replacement is invisible.
Most watch battery replacements at HA Jewelers are completed in under 15 minutes — while you wait. Vintage or unusual watches may take 1–3 business days.
We perform basic Rolex services such as band adjustment and pressure testing. For full movement service we typically recommend Rolex authorized service to preserve warranty — we'll always tell you honestly when manufacturer service is the right call.
Yes. We service automatic movements including cleaning, oiling, mainspring replacement, and accuracy regulation. Most automatic services take 2–4 weeks.
Most jewelry repairs — watch batteries, simple chain solders, ring sizings, link adjustments — are completed while you wait at our Macomb Mall workshop. Complex repairs are quoted with a written turnaround.
Yes — every repair quote at HA Jewelers is free and in writing. We never start work without your approval, and we never charge for the inspection.
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Written quote — no surprises. Most repairs completed while you wait at Macomb Mall.
